High Tech Automotive Terms of Service
High Tech Automotive – Terms of Service
These Terms of Service ("Terms") apply to your use of www.htechauto.com (the "Website") and to the
online tools we provide through it, including appointment requests, digital vehicle inspections,
estimates, and text and email updates. The Website is run by High Tech Automotive ("High Tech
Automotive," "we," "us," or "our"), 1230 McKittrick Street, Wenatchee, Washington. By using the
Website, you agree to these Terms. If you do not agree, please don't use the Website.
1. Using the Website
You may use the Website for personal, lawful purposes such as learning about our services, requesting
an appointment, and reviewing information about your own vehicle. You agree not to:
• Give false information or submit a request on someone else's behalf without their permission
• Interfere with the Website's operation, security, or other users
• Copy, scrape, or reuse Website content for commercial purposes without our written
permission
• Use the Website for any unlawful purpose
2. Appointment Requests
An appointment request sent through the Website is a request only. It is not confirmed until a member
of our team contacts you to confirm it. Walk-ins and same-day service depend on our daily schedule. We
may reschedule or decline appointments when necessary, and we will try to give you as much notice as
possible.
3. Estimates and Authorization
Before we start any repair, we will explain the recommended work and give you an estimate. We will
not do any work until you approve it. If we find more work is needed after the job starts, we will
contact you and get your approval before going ahead. Estimates are based on what we can see at the
time of inspection. Final costs can change once a vehicle is taken apart, but any change will go to you for
approval first.
You can approve work in person, by phone, or electronically (for example, through a digital inspection
link or text message). An electronic approval has the same effect as a signed approval. Your rights under
Washington's Automotive Repair Act (RCW 46.71), including your right to a written estimate and to
request the return of replaced parts, are not affected by these Terms.
4. Digital Vehicle Inspections and Online Information
We may send you digital inspection reports, photos, videos, and recommendations about your vehicle.
This information is meant to help you understand your vehicle's condition and plan for future service.
Recommendations are listed by priority and reflect our technicians' professional judgment at the time of
inspection. They are not a guarantee of your vehicle's future condition. Online service history may not
include work done somewhere else.
5. Text Messages and Email
If you give us your mobile number or email address, you agree that we may contact you about your
vehicle, including appointment confirmations, inspection results, estimates, approval requests, pickup
notices, and service reminders. Message and data rates may apply. Message frequency varies. You can
opt out of texts at any time by replying STOP, and you can unsubscribe from marketing email using the
link in the message. We do not sell your phone number or email address. See our Privacy Policy for
details.
6. Payment
Payment is due when the work is finished and before the vehicle is released, unless we have agreed
otherwise in writing (for example, an approved fleet account). We accept [list accepted payment
methods]. Under Washington law, we may keep possession of a vehicle until approved charges are paid.
7. Vehicle Pickup and Storage
We will let you know when your vehicle is ready. Vehicles not picked up within [X] days after notice of
completion may be charged a storage fee of [$ amount] per day. Vehicles left after hours through our
drop-off option are left at the owner's risk until our team checks them in during business hours. Please
remove valuables from your vehicle before leaving it with us.
8. Warranty
For full warranty terms, conditions, and exclusions, see our Warranty page:
www.htechauto.com/warranty. These Terms do not change your warranty.
9. Customer Reviews and Submissions
Reviews and testimonials on the Website reflect the experiences and opinions of individual customers. If
you send us feedback, reviews, or other content, you allow us to display it on our Website and
marketing materials. We will not edit a review in a way that changes its meaning.
10. Intellectual Property
The High Tech Automotive name, logo, tagline ("Get It Done Right! Get It Done Now!"), and all Website
content, including text, photos, and graphics, belong to High Tech Automotive or its licensors and are
protected by law. You may not use them without our written permission.
11. Third-Party Links and Services
The Website may link to or use third-party services such as review sites, maps, online scheduling, digital
inspection software, and payment processors. We don't control these services and aren't responsible for
their content or practices. Your use of them is governed by their own terms.
12. Disclaimers
The Website and its content are provided "as is." We work to keep information accurate, but we do not
guarantee that the Website will be error-free, uninterrupted, or always up to date. Prices, services, and
specials shown on the Website may change without notice. General information on the Website is not a
substitute for an inspection of your vehicle.
13. Limitation of Liability
To the fullest extent permitted by law, High Tech Automotive is not liable for any indirect, incidental, or
consequential damages arising from your use of the Website. This section applies to your use of the
Website only. It does not limit our responsibility for repair work we perform, our warranty, or any rights
you have under Washington law that cannot be waived.
14. Privacy
Our Privacy Policy explains how we collect, use, and protect your information:
www.htechauto.com/privacy-policy
15. Governing Law
These Terms are governed by the laws of the State of Washington. Any dispute about these Terms or
the Website will be handled in the state or federal courts located in Chelan County, Washington.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the new version on this page
and update the effective date. If you keep using the Website after changes are posted, you accept the
updated Terms.
17. Contact Us
High Tech Automotive 1230 McKittrick Street, Wenatchee, WA 98801 Phone: 509-662-4426 Email:
contactus@htechauto.com
